Gujarat Gas Limited-Mobile App 2.10.4

The GGL Mobile Application offers a comprehensive suite of features designed to enhance the experience for PNG and CNG customers. Below is a review of its key functionalities:

PNG Features:

1. New PNG Gas Connection Request: Users can easily submit requests for new PNG gas connections by providing minimal required information.
2. Gas Bill Display: Access up to six of the most recent gas bills and download them in PDF format directly to mobile devices.
3. Bill Payment: Customers can pay their gas bills through an integrated payment gateway. The Insta Pay option also allows for quick payments without the need for logging in, with a payment history feature covering the latest six transactions.
4. Customer Complaints: The app simplifies the process of submitting complaints, enabling users to track their status conveniently.
5. Submit Meter Reading: Meter readings can be submitted effortlessly, along with the ability to monitor consumption history in graphical format.
6. Emergency Numbers: Users can find location-specific emergency contact numbers readily available on every page of the app for immediate access.
7. Alerts: Notifications for bill generation, payment reminders, payment receipts, and cheque bounce alerts keep users informed.
8. Rate Card/Charges: The app provides current gas prices and details about various charges.
9. FAQs/Safety: A section for frequently asked questions and safety tips is available for user reference.
10. Update Contact Details: Users have the ability to update their contact information, including mobile numbers and email addresses, directly within the app.
11. News & Updates: Stay informed with the latest news and updates related to GGL.

CNG Features:

1. Station Locator: Users can locate nearby CNG stations using a Google map interface, with options to view a list of stations or find locations between specified points.
2. Savings Calculator: This feature allows users to calculate potential savings when switching from petrol or diesel to CNG as a fuel source.
3. Kit Suppliers: A city-wise directory of authorized CNG kit suppliers, complete with their contact information, is made available.
4. Cylinder Testing Centers: Users can find a list of cylinder testing centers organized by city, including their addresses.
5. FAQs: Access answers to common questions related to CNG quickly and efficiently.

The GGL Mobile App represents a significant advancement by the Gujarat Gas team, aiming to leverage technology for improved customer service and convenience.